Title:	Over The Road Driver
ID:	70000
Department:	Papalote
Location:	Corpus Christi

JOB DESCRIPTION
 

ANDREWS DISTRIBUTING CO. CORE VALUES
INTEGRITY
TRUST	ACCOUNTABILITY	IMAGE	DEDICATION & PASSION
OPEN DOOR OPEN MIND	ATTITUDE	TEAM PLAYER	FAMILY & HEALTH

 

ANDEWS DISTRIBUTING CO. LEADERSHIP COMMITMENTS
COACHING	COLLABORATIVE	STEWARDSHIP	INNOVATIVE	CUSTOMER FOCUS

 

Customer Service Driver
Customer Service Core Competencies	Skilled Behaviors
Organization	Uses resources effectively and efficiently. Develops schedules and task people accordingly. Gets more done in less time.
Decision Making	Makes good decisions based upon data analysis, experience, judgment and wisdom. Learns quickly when facing new problems. Looks beyond the obvious to find the best solution.
Customer Service	Establishes and maintains effective relationships with customers and gains their trust. Is dedicated to meeting the expectations and requirements of internal and external customers.
Getting Work Done Through Others	Provides the information others need to know to do their jobs creating a team environment.
Managing Work Processes	Identifies the processes necessary to get things done. Delivers the highest-quality products and services which meet the needs of all customers.
Drive For Results	Can be counted on to achieve goals successfully. Consistently drives for improved sales results.
Communicating Effectively	Able to clearly and succinctly deliver in a variety of presentation settings.
Caring About Others	Genuinely cares about people and demonstrates real empathy. Achieve work/life balance.

 
SUMMARY: 

• Assure the highest standard of service is provided to all assigned accounts.
• Help the entire Andrews team work together to maximize the partnership with the customer.
• Control costs by maximizing truckload efficiencies and driver productivity.

 
Key Responsibilities:

1.  Make complete deliveries to all scheduled accounts in accordance to Customer Service Guidelines.
2. Maintain necessary records and submit reports as needed to provide information on delivery, breakage, returns, and inventory control.
3. Develop, train, and motivate delivery team members.
4. Collect payment from retailers for product delivered in accordance will company policy and state law.
5. Monitor the appearance and condition of all equipment and vehicles.
6. Maintain appropriate driver license and driving records according to company policy.
7. Obey all applicable driving and safety regulations.
8. Adhere to all federal, state, and local regulation regarding sales and merchandising of malt beverages and beer.
9. Maintain company vehicle in proper condition.

 
 
Knowledge and Skills Requirements:
Possesses skills in the following key areas:

• Coaching, consulting, and supporting.
• Excellent relationship building skills.
• Ability to develop credibility and rapport with people at all levels of the company and customers.
• Organization and planning skills.

 
Education and Experience Requirements:

• 2 years of over the road experience.
• Excellent work ethic
• Ability to work flexible hours
• Required: valid Commercial Driver’s License.
• Minimum age 18 

Close Date 2/29/2012